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RoadMapping: A Case of Business Opportunities Identification in Smart Tourism Through University-Industry Collaboration

  • Efraín Ortiz-Pabón
  • , Lady Fernández-Mora
  • , Nestor Nova-Arévalo
  • , Jaime Humberto Sierra-González
  • , Santiago Andrés Hernández-Muñoz

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

Resumen

Digital transformation presents significant challenges for organizations related to identifying opportunities and developing new business models. This article presents the results of a collaborative exercise involving tourism industry entrepreneurs, academic researchers, and students to identify business opportunities leveraging the potential of Tourism 4.0 or smart tourism. Using the RoadMapping methodology and the Hack4CBL framework, participants co-created four strategic roadmaps aligned with emerging technologies such as augmented reality, generative AI, and data analytics, addressing the specific needs of both domestic and international tourism markets. This article contributes by integrating business opportunity identification, digital innovation, and smart tourism literature through a challenge-based learning approach. It also offers a replicable methodology that fosters university-industry collaboration and supports policy and business model development in the tourism sector. Finally, we briefly discuss our outcomes, pinpoint the limitations of our exercise and propose some issues for future study.

Idioma originalInglés
Título de la publicación alojadaPerspectives and Trends in Education and Technology, Volume 3 - Selected Papers from ICITED25
EditoresAntónio Abreu, João Vidal Carvalho, Rui Alexandre Castanho
EditorialSpringer Science and Business Media Deutschland GmbH
Páginas65-74
Número de páginas10
ISBN (versión impresa)9783032090737
DOI
EstadoPublicada - 2026
EventoInternational Conference in Information Technology and Education, ICITED 2025 - Natal, Brasil
Duración: 10 jul 202512 jul 2025

Serie de la publicación

NombreLecture Notes in Networks and Systems
Volumen1695 LNNS
ISSN (versión impresa)2367-3370
ISSN (versión digital)2367-3389

Conferencia

ConferenciaInternational Conference in Information Technology and Education, ICITED 2025
País/TerritorioBrasil
CiudadNatal
Período10/07/2512/07/25

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