TY - GEN
T1 - Methodology for the Management of Outsourcing in Software Development Processes
AU - Nunez-Sanchez, Yeison
AU - Gonzalez-Torres, Antonio
AU - Ugalde-Brenes, Andres
N1 - Publisher Copyright:
© 2019 IEEE.
PY - 2019/11
Y1 - 2019/11
N2 - Outsourcing allows companies to reduce costs, optimize the use of resources, provide added value in the delivery of services, and concentrate on achieving the strategic objectives of the business. The exclusion of some factors during the planning of outsourcing has contributed to the failure of software development projects. Those factors include software quality assurance of both the product and the process, the lack of active participation of customers and end-users, and the lack of monitoring and communication with the provider. As a consequence, this research proposes a methodology for managing the relationship between customers and suppliers during the outsourcing of systems development. It synthesizes the processes and best practices in the management of third parties to contribute to the creation of added value for the client and provider. As a result, this work presents a methodology that includes 7 phases, which in turn comprise inputs, tasks, and outputs that are used by the following stages.
AB - Outsourcing allows companies to reduce costs, optimize the use of resources, provide added value in the delivery of services, and concentrate on achieving the strategic objectives of the business. The exclusion of some factors during the planning of outsourcing has contributed to the failure of software development projects. Those factors include software quality assurance of both the product and the process, the lack of active participation of customers and end-users, and the lack of monitoring and communication with the provider. As a consequence, this research proposes a methodology for managing the relationship between customers and suppliers during the outsourcing of systems development. It synthesizes the processes and best practices in the management of third parties to contribute to the creation of added value for the client and provider. As a result, this work presents a methodology that includes 7 phases, which in turn comprise inputs, tasks, and outputs that are used by the following stages.
KW - outsourcing
KW - Outsourcing management
KW - software adquisition
UR - https://www.scopus.com/pages/publications/85083436771
U2 - 10.1109/INCISCOS49368.2019.00011
DO - 10.1109/INCISCOS49368.2019.00011
M3 - Contribución a la conferencia
AN - SCOPUS:85083436771
T3 - Proceedings - 2019 International Conference on Information Systems and Computer Science, INCISCOS 2019
SP - 7
EP - 14
BT - Proceedings - 2019 International Conference on Information Systems and Computer Science, INCISCOS 2019
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 4th International Conference on Information Systems and Computer Science, INCISCOS 2019
Y2 - 20 November 2019 through 22 November 2019
ER -